Kinest Support

Here to help.

Everything you need to get started with Kinest, manage your videos, and enjoy offline playback.

Getting started

Your videos stay on your device. No account required.

Add your videos

Use the Apple Files app to place local videos in a folder available to Kinest.

For example: Files → On My iPhone/iPad → Kinest

Open and play

Open Kinest, browse your folders, and tap a video to start watching.

Compatible MP4, MOV, and M4V files use Apple's native playback technology.

Subtitles & audio

Switch tracks and add external subtitles without leaving the player.

  1. Open a video and tap the Subtitles & Audio icon in the top player controls.
  2. In the compact menu, select an available subtitle track or choose Off.
  3. To import your own subtitle file, tap Add Subtitle… and choose an .srt file from Files.
  4. If your video offers multiple audio tracks, choose one in the Audio section of the same menu.

Imported subtitle copies are kept locally by Kinest so they remain available after the Files picker closes.

Troubleshooting

Common questions and quick fixes.

My video won't play.

Check that both the file container and its video/audio codecs are supported by your device. A supported extension alone does not guarantee playback compatibility.

My subtitles aren't showing.

Confirm that subtitles are enabled. Check the SRT file's timing and text encoding, then try importing it again.

A video or folder is missing.

Make sure the item is still available in the Files app and that its storage provider has made it accessible locally.

Can Kinest stream online videos?

Kinest focuses on compatible local video files. Network streaming is not part of its current feature set.

Still need help?

Questions, feedback, or a playback issue? Let us know what happened. Including your device model and iOS version can help us investigate.

Email Kinest Support